YOU MAKE THE DIFFERENCE

Participate in the industry’s Certification program

WELCOME TO THE OFFICIAL WEBSITE
OF ARUBA CERTIFICATION PROGRAM
WHAT IS YOUR COMMITMENT TO ARUBA?

Aruba Certification Program – ACP Aruba

 

The goal of this program is to further develop broader, correct and consistent knowledge about Aruba while stimulating appreciation for our Island. What is your personal commitment? What is your commitment to Aruba? Participate in the industry’s Certification program in order for you to excel by providing excellent service with ‘Zjeito’ and obtaining a great understanding of Aruba!

The way we live, see and experience our everyday reality is rooted in our past. To maintain this root, it is important to know our history in order for the ‘Zjeito to continue to flourish in an authentic way.

 

Aruba Certification Program – ACP Aruba

ACP Aruba

The secret to Aruba’s happiness

The ‘Zjeito finds its roots in our history; our history defines who we are as a society. To comprehend the ‘ Zjeito one has to understand the development of the island and the different influences the island underwent.

The way we live, see and experience our everyday reality is rooted in our past. To maintain this root, it is important to know our history in order for the ‘Zjeito to continue to flourish in an authentic way.

Why certify?

love

Discover your love for Aruba

service

Learn to give exceptional and unforgettable service with Zjeito

growth

Excel in your professional career

Register today!

In June of 2018, A.E.F. was established with the objective to develop and implement value-added programs that will enhance the quality of service within the hospitality industry. The A.E.F. was entrusted by A.T.A. to implement and manage the programs A.C.P. and H.I.O. To manage these programs the A.E.F. is responsible to develop strategic plans for the coming years. Through the Board, the A.E.F. is responsible to report on progress to A.T.A.

A.E.F. prides itself on being a Zjeito-driven organization. The Zjeito values were identified by the A.E.F. team as authentic Aruban values that spark happiness among our people. The ‘Zjeito’ finds its roots in our history, our history defines who we are as a society. To comprehend the Zjeito, one has to understand the development of the island and the different influences it underwent. The way we live, see and experience our every day reality is rooted in our past.

To maintain this root, it is important to know our history in order for the Zjeito to continue to flourish in an authentic way. It is therefore that we cultivate these values within our organization for our employees to live by them and to provide services from them. This will create a happy organization, happy employees, and happy customers. The Zjeito that we live by finds it’s value in: Love, Unity, Pride, Freedom, Creativity, Conserve, Charisma, Authenticity and Celebrate.

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