The reputation of our country, Aruba, as a destination with consistent weather, courteous peoples, and spectacular beaches, is probably what attracts tourists to visit Aruba, but what convinces them to visit again?

The tourism industry is our main economic pillar. Everyone one way or the other depends on this. The tourism industry has been through big developments in the last 50 years. A lot has been accomplished and there is still more room for improvement. Together, we must continuously strive to be the best we can be. For our ourselves and for our visitors.

This Certification Program strongly aims to create and develop unified and consistent knowledge of our tourism industry and Aruba in General. Our friendliness and hospitality are key factors contributing towards excellent service. Emphasis on the topic of sustainability is important to bring awareness regarding happy citizens leading to happy visitors.

Do you have questions? Let us know how we can help.

Our team

Aruba Certification Program ACP aruba - melissa

Melissa Robert

She has been working with the ACP team since we started in July 2011.
She is the ACP Coordinator, who arranges our workshop schedules, keeps track of our statistics and database. She is also one of the facilitator. One of her main hobbies is taking panoramic pictures of the nature and historic buildings.

Life is too serious to take seriously (Hereby I mean that it is important to enjoy life and be positive).

Aruba Certification Program ACP aruba - giovanni

Giovanni de Windt

He has been working with the ACP team since the project started in July 2011. He is our ACP researcher. This way we can make sure that all the facts are right. He is also one of our facilitators with an expertise in historic events that took place on our island. One of his main hobbies is taking pictures of cultural events, historic buildings etc.

What is understood does not have to be discussed (Time is valuable).

Aruba Certification Program ACP aruba - susana

Susana Romero

She has been working with the ACP team since July 2011 and is the youngest of the team. She is our Marketing Coordinator. This entails keeping contact with the customers, coordinate workshop dates, site inspection for on property trainings and also following up with all clients that subscribe digitally etc.

Variety is the spice of life. By poem of “The Task” (1785) of William Cowper

About Us
Get in touch

For any questions send us an email we will try to get back as soon as possible.

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