The reputation of our country, Aruba, as a destination with consistent weather, courteous peoples, and spectacular beaches, is probably what attracts tourists for to visit Aruba, but what convinces them to visit again?

The tourism industry is our main economic pillar. Everyone one way or the other depends on this. The Tourism Industry has been through big developments in the last 50 years. A lot had been accomplished and there is still more room for improvement. Together, we must continously strive to be the best we can be. For our visitors and ourselves.

This Certification Program strongly aims to create and develop unified and consistent knowledge of our Tourism Industry and Aruba in General. Our friendliness and hospitality are key points contributing towards excellent service. Emphasis on the topic of sustainability is important to bring awareness regarding happy citizens leading to happy visitors.

Do you have questions? Let us know how we can help.

Our team

Aruba Certification Program ACP aruba - melissa

Melissa Robert

She has been working with the ACP Team since we started in July 2011.
She is the ACP Coordinator, who arranges our workshop schedules, keeps track of our statistics, and data base. Besides all those tasks she is one of the facilitators that has an expertise in flora & fauna. One of her main hobby is taking panoramic pictures of the nature and historic buildings.

Life is too serious to take seriously (Hereby I mean that it is important to enjoy life and be positive).

Aruba Certification Program ACP aruba - giovanni

Giovanni de Windt

He has been working with the ACP Team since the project started in July 2011. He is our ACP researcher. This way we can make sure that all the facts are right. He is also one of our facilitators with an expertise in historic events that happened on our island through the course of time. One of his main hobbies is taking pictures of cultural events, historic buildings etc.

What is understood does not have to be discussed (Time is valuable).

Aruba Certification Program ACP aruba - susana

Susana Romero

She has been working with the ACP Team since July 2011 and is the youngest one of the team. She is our Marketing Coordinator. This entitles keeping contact with the customers, coordinate workshop dates, site inspection for on property trainings and also following up with all clients that subscribe digitally etc.

Variety is the spice of life. By poem of “The Task” (1785) of William Cowper

About Us
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